Those Germans… they have a word for everything. One of my favourites is “zugzwang.” It literally means “compulsion to move.” In chess, it’s used to mean a situation where any move you make will destroy your position. And, because you’re forced to make a move …
Read MoreThe “crazy landlord” that’s killing online businesses
The other day, I heard a podcaster make a really interesting point. He said: “Building your following on Twitter or Youtube or Facebook is like renting an apartment from a crazy landlord who’s willing to rip up the lease at any moment. You need to …
Read MoreA simple way to get your trialists to engage with your SaaS software
In the copywriting world, we say, “A confused mind doesn’t buy.” If we were to translate this to the SaaS world, it would be, “A confused mind doesn’t try.” What do I mean? OK, let’s say your SaaS product does 10 things for your users. …
Read MoreIn space, no-one can hear your business scream
During the space programme, NASA spent years and millions of dollars developing a pen that would write upside down and in a vacuum. The Soviets just used a pencil. You see, how you look at a problem depends on how you define that problem. If …
Read MoreHow to beat your competitors with an empty bottle (legally)
“We’ve got him.” Slim had been hustling them at table tennis for months. He’d taken them for quite a bit of money. But now they were going to win it all back – and then some. That’s because Slim had agreed to a big-money game …
Read MoreAre you a marketing fox or a marketing hedgehog?
A while back, I heard a Russian say: “The fox knows many little things but the hedgehog knows the one big thing.” Now, if you’re wondering what that means, you’re not the only one. I’ve googled it and I’m none the wiser. But that isn’t …
Read MoreWhat VCs need to know about PPC
Maybe we should start with the question: Why do VCs need to know about PPC? Well, if you’re trying to evaluate the potential of a SaaS company, it’s useful to know how much money that company could make from Google Ads… and what headwinds will …
Read MoreMy all-time favourite business quote (by Jack Welch)
As a rule, I’m not a big fan of business quotations. But there’s one that I love. It’s by Jack Welch, the former head of General Electric. Jack said, “If the rate of change on the outside exceeds the rate of change on the inside, …
Read MoreMy personal experience of the Coronavirus
I didn’t know what to expect. Would everyone be walking around in facemasks? Or would the city be a ghost town? What about the supermarkets? Would the shelves be empty? I had no idea until I arrived in Turin on Monday. And what did I …
Read More4 Questions to ask before buying a SaaS Company
About 10 years ago, I saw something I thought was weird. Here’s what happened… A SaaS client of mine was bought by a company in a related vertical. No big deal. Nothing unusual about that. Happens all the time. Unsurprisingly, the purchasers said that, before …
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